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Title:
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E-GOVERNMENT THROUGH KIOSKS A NEW GOVERNMENT PERSPECTIVE |
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Author(s):
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Maria Nastac , Gheorghe Dobre , Cristian Opariuc-dan |
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ISBN:
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978-972-8924-55-3 |
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Editors:
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Piet Kommers and Pedro Isaías |
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Year:
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2008 |
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Edition:
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Single |
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Keywords:
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electronic government; information kiosks; information architecture; community information systems; portals; one stop
shops |
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Type:
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Poster/Demonstration |
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First Page:
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620 |
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Last Page:
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622 |
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Language:
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English |
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Cover:
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Full Contents:
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click to dowload 
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Paper Abstract:
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Kiosks are increasingly being heralded as a technology through which governments, government departments and local
authorities or municipalities can engage with citizens. In particular, they have attractions in their potential to bridge the
digital divide. There is some evidence to suggest that the citizen uptake of kiosks and indeed other channels for egovernment,
such as web sites, is slow, although studies on the use of kiosks for health information provision offer some
interesting perspectives on user behavior with kiosk technology. This article argues that the delivery of e-government
through kiosks presents a number of strategic challenges, which will need to be negotiated over the next few years in
order that kiosk applications can be successful in enhancing accessibility to and engagement with e-government. |
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